Always On versus Flow
The reality of globalization is that we live in an “always on” world – especially online. However, from an individual perspective, that standard is neither practical nor desirable. If you’re suffering from information overload, an addiction to your BlackBerry, Treo or other communications device or general organizational paralysis, I recommend Inbox Zero, Merlin Mann’s series on personal productivity. His tips are spot-on, his humor refreshing and my empty Inbox (one month and counting) is proof that you can break out of an “always on” mentality and get back into the flow.
Here’s the essence of what worked for me:
- Set up an In Process folder with three subfolders, Archive, Follow-Up (or use the Follow-Up flag) & Priority.
- Move all Inbox items greater than 60 days old to Archive (set date to delete) and move remaining emails to In Process.
- Cull the strategic, revenue-impacting emails from In Process and transfer to Priority. Commit to addressing daily or weekly.
- Unsubscribe from all but essential communications that can’t be RSS’d or otherwise read online.
- Check email at limited intervals and respond based on priority, not necessarily the senders sense of urgency (or tactical use of “!”).
- Clear Inbox and Priority daily.






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